Privacy Policy

Introduction

Welcome to Opco Zero (the “Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://Opco Zero.co or use our services, including our AI agent builder for sales, customer support, and user engagement (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
a. Information You Provide

• Account Information: Name, email address, password, company details, etc.
• Payment Information: When you purchase a plan or service.
• Support Requests: Any communications you send to us for help or support.

b. Information We Collect Automatically

• Usage Data: Browser type, IP address, device information, pages visited, and time spent.
• Cookies and Tracking Technologies: For session management, analytics, and personalization.

c. Information From Third Parties

• We may collect information from third-party integrations (e.g., CRM or helpdesk platforms) if you connect them to Opco Zero.

2. How We Use Your Information
We use the information we collect to:

• Provide, operate, and maintain our Services.
• Improve and personalize user experience.
• Communicate with you, including for customer support and marketing.
• Process transactions and manage billing.
• Ensure security and prevent fraud.
• Comply with legal obligations.

3. Sharing of Information
We may share your information with:

• Service Providers who assist in hosting, analytics, billing, etc.
• Business Partners if you opt into integrations or collaborations.
• Legal Authorities when required by law or to protect rights and safety.
• In the Event of a Merger or Acquisition, your data may be transferred as part of that transaction.

4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.

5. Your Data Rights
Depending on your jurisdiction, you may have rights such as:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Opting out of certain processing activities.

To exercise your rights, please contact us at [infoOpco Zero@gmail.com].

6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Cookies
We use cookies to improve your browsing experience. You can set your browser to refuse all or some cookies.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children.